Thomas Bromley
Thomas B.
15:24 11 May 22
When a truck breaks down outside the reach of your regular service vendors you put your driver and equipment in the hands of unknown service providers. The response was quick, safe and Knowledgeable. All the people at Nelcon that we dealt with were courteous and professional, they shared our concerns about the driver the load and our equipment. These are good people, I will have no problem using them again.
barbara k
barbara k
15:56 11 Apr 22
Eric did a great job very personable.Always like dealing with Nelcon they go above and beyond.I would highly recommend them to everyone.
stephan jung
stephan J.
20:02 02 Apr 22
I reached out to nelcon after they had an unfortunate incident on my property. They responded in a very timely manner, took charge and remedied the damage to the point that it is now better than it was before. To all the employees I interacted with a big thank you
H Trabal (HT)
H Trabal (.
15:07 26 Mar 22
We were lucky enough to get Stephon (Steven) to come out and help us tow our tesla when it ran out of charge (my own dumb mistake).Stephon got our car out of an awkward placement on the side of the highway taking special care to make sure it does not get damaged. He towed it to the Tesla charging station a couple of miles down the road…. perfectly placed it into the parking spot.THEN…. We couldn’t charge it because (apparently) you need a small amount of power to unlock the charge port. So he dug through the frunk (front trunk) for about 20 minutes trying to find the access to jump-start one of the batteries. He stuck with us until the job was done with a great attitude the whole time.Awesome guy, and he helped ease the stress of the situation in a big way. Thank you!!
Michael Lacey
Michael L.
18:42 03 Mar 22
Sal, Eddie, and the technician went above and beyond to get me rolling again. Originally thought I blew the compressor in my rig and they showed up on scene with a big rig wrecker and another tractor to grab the trailer with. After inspecting the truck they found It was the feedline from the compressor to the air dryer. They ran to the shop getting another line and put it on my truck when they could’ve just told it and made a lot more money! These guys are all great and would recommend everyone use them. Service was above and beyond excellent!
Sardor Yuldoshev
Sardor Y.
23:10 14 Feb 22
Short story of my 18 wheeler truck that it was stuck in my backyardI was a nightmare for me to take it outI called Nelcon Service CenterLess than one hour they showed upThey brought their heavy duty army looking tow truck and got the job done excellent and it’s also excellent priceSo if you need a towing truck for small cars or big trucks don’t even hesitate just call them they will get it done for youThanks Nelcon again
p four 123
p four 1.
01:19 12 Feb 22
I was having issues with my truck I call Sal around 2 or 3 in the morning he was able to guide me to help me through out the day he call me he recommended to a repair shop his service and the shop was awesome to work with.
Ginger Vanhorn
Ginger V.
14:20 10 Feb 22
Had our semi tractor get stuck on the ice, and Mike pulled it out with ease. Great service and very fast. I will be using them again and telling all of their great service and fair price.
Nick StJohn
Nick S.
11:08 22 Jan 22
Nice people... good service... reasonable prices...I've dealt with these people 3 times now. Every time was a positive experience and I'm glad they were the ones that rescued me when my car died on the highway, last year. Nick and his crew will be my go-to guys for service from here on in.
Colby
Colby
09:00 18 Jan 22
Always top notch service no matter where they have to come to find me! Profesional, fast, and caring! Thanks guys!
Jesse Pescetelli
Jesse P.
07:24 03 Jan 22
They showed up very quickly and hooked up my semi truck and towed it after the driveshaft broke. Great service and fast too!
Sha Fowler
Sha F.
16:24 24 Dec 21
Broke down on i91 in Connecticut and I called them. They sent Mr Andy out. He helped me to the fullest. Even after the service was over. Later that night the owner Mr Sal called to see how I made out. Outstanding customer service and I would use them again. Very nice people class act.
Marc Plano
Marc P.
06:45 15 Dec 21
My wheels were stolen from my car. After many failed attempts with other tow companies Sal and his crew managed to get the job done in a safe and timely manner. Both Sal and his team went above and beyond to make sure all my needs were taken of, calls were returned and initiated promptly, and communication was fantastic. Sal, thank you and your team so very much for a job well executed. A+++
Andrea Walsh
Andrea W.
18:03 09 Dec 21
We have relied on Nelcon for the past 6 years and we have been consistently satisfied with their honest and experienced auto services. We have been forced to use other companies a few times and it only reinforces our opinion of Nelcon's exceptional service. From towing, battery replacement, advice on buying a replacement car or all of our auto needs, we have and will continue to rely on Nelcon.
Megan Feragne
Megan F.
15:36 30 Nov 21
Sharon and the team at Nelcon Towing were so accommodating and kind to me after a very serious car accident. They were informative and kept me in the loop about my vehicle. Upon seeing the vehicle for the first time, they were sensitive and understanding. I highly recommend Nelcon Towing.
Dave Murphy
Dave M.
01:14 23 Nov 21
Sal and the crew went above and beyond to help me get back on the road. Can't thank them enough. I highly recommend them for your towing, recovery or service needs. Thanks again!
Heather J. Vaughan
Heather J. V.
19:58 22 Nov 21
Nelcon towed my car after it was totaled in an accident. When I went to clean it out, Stephanie was incredibly helpful and kind, and gave me advice about what to do next. She made a bad day a lot easier and I was really grateful for her assistance. I’m really pleased with their service and highly recommend them.
Dylan TerMorshuizen
Dylan T.
14:56 08 Nov 21
Great people. Prompt service. The thing that most impressed me was their willingness to help me solve my problem... Thanks lady and gents!
Cheryl Malone
Cheryl M.
22:49 05 Nov 21
I was told by another garage I needed new wiring for my brake lights. I decided to go to Nelcon. They had helped me with a tow last year. Best decision ever! It was a couple of bulbs that needed replacement. It cost under $75 to repair and that was with an oil change!! Friendly, honest and reliable. My new garage. I highly recommend
michael tungate
michael T.
18:05 29 Oct 21
I had heater lines that broke on my 2019 Peterbilt 567 and lost all coolant.the mechanic was there in a timely matter and had the parts I needed were not available until next day,he went to dealerships found parts and fixed them to work on my truck since the parts I needed were Paccar direct only and noone had it.he figured it all out kept me off a tow truck and from sitting at a dealership for who knows how long and I got to move on without any further delay.30yrs of driving and breakdowns and these folks done it fast and right and didn't leave me stranded professionalism top notch!! THANK YOU NELCON for your services 5 stars isn'tenough.Mike T. KIVI BROS.TRUCK 435
Benny Blanco
Benny B.
14:18 05 Oct 21
While other tow companies left me in the dark with zero communication, Nelcon was genuine and communicated with through the entire process, even after I was towed to my destination. I’ll be a customer not only for my commercial vehicles but my personal vehicles as well. Thanks Team, you guys are A1!!!!
Nihad Bosnic
Nihad B.
00:41 05 Oct 21
This morning I got stuck at place where I supposed to deliver my shipment,,,one phone call and 30 minutes they showed up and got me going,,,,big thanks to Chris and two another guys.
Jason Ferreira
Jason F.
19:53 30 Sep 21
These guys are knowledgeable and here to assist however they can and helped me out in a jam. Owner is a great guy and gives you honesty and reliability. Dealing with these guys was a great experience in a not so good situation. 100% recommend.
Barry
Barry
00:36 05 Sep 21
RV diesel road service on I95. Came when they said he would, had parts needed on his truck, and did a timely repair. Price was right. The owner, Sal, bent over backwards to help us, as this was the Friday before the Labor Day holiday weekend. Josh, our tech, was great! 1000 percent recommend!!
Kelli Carfora
Kelli C.
23:07 04 Sep 21
NELCON FOR THE WIN!!!! Nelcon is 100% the best towing service in the state of CT!! I blew out a tire on the highway and my insurance company contacted Quality Car Care in Hartford to tow my truck back home. Quality Car Care called me and said it would be an hour till they got there. THREE HOURS LATER they STILL did not show up. I called them over and over again...no answer. I read their google reviews and almost every single person who needed a tow service said that the tow truck never showed!!! I ended up calling Nelcon and they showed up to my location in TEN MINUTES!!!! Talk about A+ Service. The Nelcon tow truck driver Matt was a huge help, he ended up changing my tire in about 5 minutes and I was good to go. Thank you Matt!! And thank you Nelcon!!!!
Jeff Winter
Jeff W.
12:42 31 Aug 21
Nelcon did a great job helping my daughter just hours before Tropical Storm Henri. They towed her from a dangerous spot on the freeway, and repaired her car as promised. They are very professional and treat customers very well - what more could you ask for??!!
Sabrina Lein
Sabrina L.
19:47 25 Aug 21
Just want to give a quick shout-out to the management & staff. Their courteous & professional handling of my situation is greatly appreciated, and lessened my stress to make this easier to deal with. I would & do highly recommend their services to anyone who finds themselves in need for this type of assistance!!
anthony torres
anthony T.
12:42 12 Aug 21
Very nice people… the TA got my starter stuck and over charged me like never before I called these guys they towed me fixed my starter got me up and running and fixed an extra issue for me over all great people and the owner is a nice guy too… I already came back and plan to keep coming back… I highly recommend them they know what they are doing
Jill Pellegrini
Jill P.
22:38 05 Aug 21
My wife and I and 2 grandsons (10 and 7) were stranded on Route 691 with a flat tire on July 2nd. We were escorted off the highway by a trooper but now needed a tow in order to purchase and have a very car-specific tire mounted. After a brief wait, Sierra from Nelcon Towing, arrived. She was very efficient, professional, and courteous during the entire process of loading the vehicle and transporting my car, and me fortunately, 32 miles away to have the new tire installed. Her driving was excellent the whole time during pre-holiday/commuter traffic during a heavy rainstorm. All in all, Sierra made a very difficult situation go much easier for us all that day. Thank you Nelcon Towing!!!
Kristin Ceneviva-Iovene
Kristin C.
02:33 02 Aug 21
Getting a flat tire at 11pm on a Saturday with a super busy Sunday is the last thing I expected. Fortunately, Nick and Chris were able to help me out of my bind by getting me in during the day on Sunday to get my tire plugged and refilled with air so I could get my donut off and get on with my day. Y’all saved the day and I am so thankful for the above and beyond service you provided. Thank you thank you thank you!

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