Throughly professional services towing service was prompt Dave was safety conscious did a quick troubleshooting diagnostic got me hooked up coordinating with the truck shop got there they started diagnostic immediately & were able to get me going within 1/2 hour professional, fast & highly knowledgeable staff we will be saving their information for future use in CT
15:18 15 Aug 22
Being stuck on the side of the road stranded can be scary, they made it all better. They took care of everything, even dropped it off a day early.I was towing a car back from CT to VT on a Saturday when we broke down. 4 lane highway with morning traffic. Called AAA and they dispatched Nelcon. They were there within a half hour. I sadly do not remember the gentleman's name but he made me feel at ease. He said not to worry about anything, saying he was going to take my vehicle back to their shop and they would bring my vehicle back up to VT on Monday. Was very polite, nice and had a few good jokes to calm everybody down. He even grabbed my drink I had forgotten in the car before we left.The next day on Sunday I had a call from a very polite woman (Sierra) saying she had my car at the drop off and just needed payment. I paid everything and we were good to go. Today while writing this, I noticed they even take pictures of it dropped off with your receipt! We do not have service like this around me and it makes me wish we did.
22:37 21 Jul 22
Late afternoon emergency tow and service. Found parts and repaired immediately even after hours to get us back on the road. Great attitudes and very helpful. Would highly recommend this business.
13:12 17 Jul 22
all I could say is thank you thank you thank you! had an emergency and made a call. it was answered swiftly and adequate actions were taking place while me explaining situation on the phone. from towing to the shop guys took care of my vehicle and was ready to be on the road Shortly. do not hesitate and give them a call if you get stuck on the road anytime of the day or night!!!
17:14 07 Jul 22
The guy who came and changed my battery for my truck and put a brand new one did a fantastic job you guys have good employees thank you very much.
20:03 21 Jun 22
I had to retrieve personal belongings from my gf's car. I first stopped at the Maple street location. I was sent to the State Street location. the car is totaled, thank goodness for Rich on state street. he went above and beyond to make sure I could get her stuff out of the trunk. He was very kind and professional. Really went out of his way to help me. Made sure I was able to get what I needed and didn't rush me. Thanks to him it made a miserable experience much better than it should have been.
19:21 15 Jun 22
The owner is a very professional and honest man. Can't thank Neclon enough for their service and generosity. The man that towed my car was also very helpful and boy was he quick! Highly recommend!
11:10 02 Jun 22
I was stranded at a gas station. And being from out of state, I couldn't get nobody on the phone at 5:30 in the morning. But these guys answered right away and were able to get to me within 30mins to get get me back on the road. These guys are legit
15:24 11 May 22
When a truck breaks down outside the reach of your regular service vendors you put your driver and equipment in the hands of unknown service providers. The response was quick, safe and Knowledgeable. All the people at Nelcon that we dealt with were courteous and professional, they shared our concerns about the driver the load and our equipment. These are good people, I will have no problem using them again.
15:56 11 Apr 22
Eric did a great job very personable.Always like dealing with Nelcon they go above and beyond.I would highly recommend them to everyone.
20:02 02 Apr 22
I reached out to nelcon after they had an unfortunate incident on my property. They responded in a very timely manner, took charge and remedied the damage to the point that it is now better than it was before. To all the employees I interacted with a big thank you
H Trabal (.
15:07 26 Mar 22
We were lucky enough to get Stephon (Steven) to come out and help us tow our tesla when it ran out of charge (my own dumb mistake).Stephon got our car out of an awkward placement on the side of the highway taking special care to make sure it does not get damaged. He towed it to the Tesla charging station a couple of miles down the road…. perfectly placed it into the parking spot.THEN…. We couldn’t charge it because (apparently) you need a small amount of power to unlock the charge port. So he dug through the frunk (front trunk) for about 20 minutes trying to find the access to jump-start one of the batteries. He stuck with us until the job was done with a great attitude the whole time.Awesome guy, and he helped ease the stress of the situation in a big way. Thank you!!
18:42 03 Mar 22
Sal, Eddie, and the technician went above and beyond to get me rolling again. Originally thought I blew the compressor in my rig and they showed up on scene with a big rig wrecker and another tractor to grab the trailer with. After inspecting the truck they found It was the feedline from the compressor to the air dryer. They ran to the shop getting another line and put it on my truck when they could’ve just told it and made a lot more money! These guys are all great and would recommend everyone use them. Service was above and beyond excellent!
23:10 14 Feb 22
Short story of my 18 wheeler truck that it was stuck in my backyardI was a nightmare for me to take it outI called Nelcon Service CenterLess than one hour they showed upThey brought their heavy duty army looking tow truck and got the job done excellent and it’s also excellent priceSo if you need a towing truck for small cars or big trucks don’t even hesitate just call them they will get it done for youThanks Nelcon again
p four 1.
01:19 12 Feb 22
I was having issues with my truck I call Sal around 2 or 3 in the morning he was able to guide me to help me through out the day he call me he recommended to a repair shop his service and the shop was awesome to work with.
14:20 10 Feb 22
Had our semi tractor get stuck on the ice, and Mike pulled it out with ease. Great service and very fast. I will be using them again and telling all of their great service and fair price.
11:08 22 Jan 22
Nice people... good service... reasonable prices...I've dealt with these people 3 times now. Every time was a positive experience and I'm glad they were the ones that rescued me when my car died on the highway, last year. Nick and his crew will be my go-to guys for service from here on in.
09:00 18 Jan 22
Always top notch service no matter where they have to come to find me! Profesional, fast, and caring! Thanks guys!
07:24 03 Jan 22
They showed up very quickly and hooked up my semi truck and towed it after the driveshaft broke. Great service and fast too!
16:24 24 Dec 21
Broke down on i91 in Connecticut and I called them. They sent Mr Andy out. He helped me to the fullest. Even after the service was over. Later that night the owner Mr Sal called to see how I made out. Outstanding customer service and I would use them again. Very nice people class act.
06:45 15 Dec 21
My wheels were stolen from my car. After many failed attempts with other tow companies Sal and his crew managed to get the job done in a safe and timely manner. Both Sal and his team went above and beyond to make sure all my needs were taken of, calls were returned and initiated promptly, and communication was fantastic. Sal, thank you and your team so very much for a job well executed. A+++
18:03 09 Dec 21
We have relied on Nelcon for the past 6 years and we have been consistently satisfied with their honest and experienced auto services. We have been forced to use other companies a few times and it only reinforces our opinion of Nelcon's exceptional service. From towing, battery replacement, advice on buying a replacement car or all of our auto needs, we have and will continue to rely on Nelcon.
15:36 30 Nov 21
Sharon and the team at Nelcon Towing were so accommodating and kind to me after a very serious car accident. They were informative and kept me in the loop about my vehicle. Upon seeing the vehicle for the first time, they were sensitive and understanding. I highly recommend Nelcon Towing.
01:14 23 Nov 21
Sal and the crew went above and beyond to help me get back on the road. Can't thank them enough. I highly recommend them for your towing, recovery or service needs. Thanks again!
Heather J. V.
19:58 22 Nov 21
Nelcon towed my car after it was totaled in an accident. When I went to clean it out, Stephanie was incredibly helpful and kind, and gave me advice about what to do next. She made a bad day a lot easier and I was really grateful for her assistance. I’m really pleased with their service and highly recommend them.
14:56 08 Nov 21
Great people. Prompt service. The thing that most impressed me was their willingness to help me solve my problem... Thanks lady and gents!
22:49 05 Nov 21
I was told by another garage I needed new wiring for my brake lights. I decided to go to Nelcon. They had helped me with a tow last year. Best decision ever! It was a couple of bulbs that needed replacement. It cost under $75 to repair and that was with an oil change!! Friendly, honest and reliable. My new garage. I highly recommend
18:05 29 Oct 21
I had heater lines that broke on my 2019 Peterbilt 567 and lost all coolant.the mechanic was there in a timely matter and had the parts I needed were not available until next day,he went to dealerships found parts and fixed them to work on my truck since the parts I needed were Paccar direct only and noone had it.he figured it all out kept me off a tow truck and from sitting at a dealership for who knows how long and I got to move on without any further delay.30yrs of driving and breakdowns and these folks done it fast and right and didn't leave me stranded professionalism top notch!! THANK YOU NELCON for your services 5 stars isn'tenough.Mike T. KIVI BROS.TRUCK 435
14:18 05 Oct 21
While other tow companies left me in the dark with zero communication, Nelcon was genuine and communicated with through the entire process, even after I was towed to my destination. I’ll be a customer not only for my commercial vehicles but my personal vehicles as well. Thanks Team, you guys are A1!!!!
00:41 05 Oct 21
This morning I got stuck at place where I supposed to deliver my shipment,,,one phone call and 30 minutes they showed up and got me going,,,,big thanks to Chris and two another guys.