Towing & Recovery in Meriden and North Haven CT2019-01-09T16:11:07-04:00

Terminals in Meriden, North Haven, Plainville, and Southington. Serving All Points of CT & Beyond!

Nelcon Towing & Recovery provides reliable towing & roadside assistance in Connecticut, and is a AAA Trusted Service Provider in North Haven, Wallingford, Cheshire, and Meriden. Regardless of size, Nelcon has the equipment to tow your vehicle.

For the everyday driver, whether you’re a motor club member or not, we’ve got you covered! Just give us a call and we’ll have you back on the road in no time!

If you’ve got a truck or heavy equipment, and find yourself in a jam, Nelcon has a professionally trained response team to handle all your needs.  From a heavy duty tow, to accident recovery and site restoration, we’ll be there to take care of you every step of the way.

Contact Nelcon today for all your towing & recovery needs!

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We are a Trusted AAA Provider for North Haven, Wallingford, Cheshire, and Meriden CT!

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Customer Reviews

ggleason60
ggleason60
19:21 28 Jul 20
I had a tire blow on a car tow dolly while traveling on I 84. This is not covered by AAA. I called Nelcon Service. Jamie, the tow truck operator showed up sooner than I thought he would. Jamie is a friendly and knowledgeable guy and got the dolly on the rollback and hauled it to their garage. Mark and his son installed a new set of tires on the car dolly. They did a great job and I couldn’t be more pleased. I highly recommend this business.read more
tiffany norton
tiffany norton
14:00 24 Jul 20
Eddie was extremely professional and efficient, got me in and out quickly and didn’t screw me on pricing. Will definitely be returning!
Cita Dunn
Cita Dunn
20:01 16 Jun 20
Truly excellent service! My right front axle broke on the highway while I was moving to San Antonio, TX from Boston, MA over Memorial Day weekend. I called AAA (didn't quite even know where I was) and these guys came and found me within 15 minutes for a tow and gave me and my cat a ride to the shop. At the shop, Eddie worked hard to find me a replacement part over the holiday weekend to get me back on the road ASAP and was able to fix it quickly once he got the part in. If you have to get towed or have work done...I would definitely recommend this place! They took great care of me during a super stressful time and I'm so grateful for their professionalism, but also how much they did to go the extra mile and make my situation easier!read more
Daniel Girdzis
Daniel Girdzis
23:06 15 Jun 20
This place is amazing! Definately recommend to anyone looking for kind and courteous service. My lady and I had a car stolen STOLEN out of our driveway and we couldn't afford the tow bill so the owner worked with us and allowed us to sign over the title seeing as the theives totalled our civic and he was kind enough to let us grab our personal belongings out of the car!!!! I was truly touched!!!! Thanks Sal!!!! You are a good man!!!!! Five stars!!!!read more
Shane LaChance
Shane LaChance
23:58 28 May 20
Service was great and really fast! I was stuck on the highway and within 10 minutes a young man came and towed the truck because my tire blew out. He told me not to stand in the rain and to get into the tow truck which was very polite while he was hooking up my truck. I would highly recommend the company!read more
Sallie Carter
Sallie Carter
04:05 21 May 20
Hit a huge pothole out in the country this morning and AAA towed me here. The first thing I noticed when I got there was how clean the building was. They initially thought just the tire was shot and called for a replacement to be delivered. While waiting they took the wheel off and saw that the rim had been bent as well, which they rolled in to show me. They told me it couldn't be hammered out because it was aluminum and would need to be replaced entirely. Is this true? No idea, but they found me a used replacement nearby for ~$120, which was probably way less than the labor to straighten it would have been even if it were possible. I arrived around 10:00 and was out by 12:30ish and the thing that took the longest was waiting on the tire guy (from Town Fair) to show up. What I really appreciate was that there was no upselling, which definitely would have happened if I'd been towed to Firestone as has happened in the past. The tire and rim were messed up, so they replaced the tire and the rim and that's it. The most anyone did was note that I was overdue for an oil change, but they didn't say anything beyond that. They also told me that I could send documentation to the city and ask to be reimbursed since the damage was from a pothole, which I wouldn't have known otherwise, and documented what/how the damage happened on my invoice and took photos for me. Overall unexpectedly great service.read more
R. Carter
R. Carter
19:41 02 May 20
This review is for Nelcon as a company but more specifically, for Kenny the driver and Nicole the dispatch operator? Not sure of her actual title but she answered the phone and got my situation under control, so dispatch? Anyway, her and Kenny, were outstanding. It was approximately 2pm and I had been trying to get a tow since about 10am, I was blown off by one company, and another company quoted a time that was even longer than the original time. I needed anyone for any price to tow me immediately because the shops were closing and I need my car for work, especially during this virus pandemic. I had my insurance company cancel the roadside they had coming because well, who knows if they actually were even coming, hours passed and no calls (even though there was a 1hr eta from the beginning). I called the delearship I was supposed to be towed to praying they had a tow truck, they did not. What they did have was the absolute best recommendation for a tow company ever. Nelcon Service Center (& Towing). Nicole was so sweet on the phone talking to my gf and I, even though I was frustrated and may have given her some slight attitude that she absolutely did not deserve. After explaining the severity and time sensitivity of my situation, NICOLE BASICALLY HAD A TRUCK ON ROUTE TO MY PLACE BEFORE WE GOT OFF THE PHONE!!! Like what?!?!?!?!? How is that even possible? Don't know, don't care, all I care about is that Nicole took every word I said to heart as if it was her own family member in need. She had Kenny, the driver, at my place within 20min. And the other places couldn't do it in 4 freaking hours. Kenny was also extremely professional and had a great positive attitude. He looked to be about 25 give or take a few years, but you would have thought he was some sort of older veteran the way he carried himself and our interaction. A+ service all around in every aspect! Nicole and Kenny are the type of people you pray you get to deal with when interacting with any business/service. Please make sure those 2 are rewarded! Promotions, raises, extra days off, something! They both deserve it hands down. I was having a very sh!tty 70degree Saturday, and those 2 turned it around in mere minutes. And for that, I thank you.read more
Maria Isabel Payano
Maria Isabel Payano
15:17 26 Apr 20
Thank you Sal from Nelcon towing! Safe my friend route 15 N coming from Pennsylvania to Massachusetts his vehicle breakdown. They not only towing his vehicle to their shop, also help him to get a hotel for the night and brought the mechanic to check the car. They went beyond and about their services in this time of crisis where usually people tended to be coldhearted. Thank God for giving them love for what they do to help other. God bless them and prosper their business and to be a bless in the community. For ever thankful!!read more
JMK Mobile Truck Repair
JMK Mobile Truck Repair
23:02 15 Oct 19
I’m an out of state tow truck owner/ operator who broke down in Connecticut with a motor that spun 2 bearings .I tried to swap the bearings with no success.I called Charlie who got me in contact with sal from Nelcon who gave me a very great price to tow me back home to Illinois . Sal sent Brian & Will to tow me back home.From the get go Brian & Will were nothing but professional & courteous. They got me hooked up & rolling back right away.It was a long ride back home but Brian & Will made the ride back enjoyable.Thank you guys for helping me out .Sincerely , Johnread more
Sesario Sanchez
Sesario Sanchez
15:00 26 Aug 19
Attention all my hotshot drivers! Being far from home (Houston Tx) I already knew I was going to pay high top dollar to get towed to a shop. Boy was I wrong with this company. This is the place to call if you ever break down. Very professional and great people to deal with. Sal the owner made sure I was well taken care of. This guy never sleeps till he knows you’re ok. Highly recommendable!!!! 6 stars on my book. Thanks again Sal and crew.read more
Nonstop DISPATCHER
Nonstop DISPATCHER
18:21 22 Aug 19
Called them at 6am on a saturday to tow our 26 ft box truck 160 miles to Philadelphia. They showed up within an hour and safely unloaded to our mechanic's lot. Extremely quick response and very professional experience from the dispatcher, to the tow driver and the accounting department.read more
Brian Oliveira
Brian Oliveira
00:03 21 Aug 19
I got jammed up on route 15 with a ford f550....they showed up in unden hour and to my surprise the owner himself showed up. Best tow truck driver I ever met. Had a fair price and great customer service. If you need a tow these are the people to call !read more
Brian Oliveira
Brian Oliveira
00:03 21 Aug 19
I got jammed up on route 15 with a ford f550....they showed up in unden hour and to my surprise the owner himself showed up. Best tow truck driver I ever met. Had a fair price and great customer service. If you need a tow these are the people to call !read more
Florence Barnick
Florence Barnick
03:40 02 Aug 19
These guys absolutely saved me from a problem caused by another local service station. They were courteous, professional, and fixed a potentially disastrous situation. AND helped me with NAPA warranty folks so that I didn't have to pay $500+ for repairs and car rental over a holiday. I live 4 states away so not likely to use them again, but have recommended them to family who are nearer.read more
Florence Barnick
Florence Barnick
03:40 02 Aug 19
These guys absolutely saved me from a problem caused by another local service station. They were courteous, professional, and fixed a potentially disastrous situation. AND helped me with NAPA warranty folks so that I didn't have to pay $500+ for repairs and car rental over a holiday. I live 4 states away so not likely to use them again, but have recommended them to family who are nearer.read more
JOANNE MARTIN
JOANNE MARTIN
20:13 26 Mar 19
Best towing company! Excellent and friendly service. Thank you Sal for assembling a fantastic team (Clayton and Brian) for rescuing my daughter's jeep. Clayton was kind, reassuring and confident in getting the job done even when we ran out of sunlight. A wonderful team effort.read more
Kristin S.
Kristin S.
23:51 04 Mar 19
I had a great experience here. Eddie fixed my car and gave me some advice that will make me a better car owner. I am very grateful to have a place like this in my town.
Destyni Watkins
Destyni Watkins
21:12 13 Dec 18
My dad and I went here after buying our new enclosed trailer and the staff were very helpful. They checked our tire pressure and filled them up to the correct weight. They also went out of their way to help my dad install a hitch on the back of our truck since we did not have the correct tools to do so. Great people and services at an affordable price. I definitely recommend them for all of your automotive needs.read more
Jody Martin
Jody Martin
19:02 04 Dec 18
My car broke down Friday night and AAA sent Nelcon to tow it back to their shop. I was surprised by how quick they got to me. The repairs needed to the car weren't worth the cost so I had Nelcon tow it to the dealership for a trade in on a new car. They got it over there quickly and for a very reasonable price. I'd definitely use them again.read more
Vicki Diana
Vicki Diana
23:58 15 Nov 18
My experience with Nelcon was excellent. My car broke down on 91S, I called AAA and they were the ones sent. Josh was the tow truck driver he got there in a timely manner and was very friendly I even felt comfortable on the ride to the shop. I was quoted one price and when I went to go pick the car up I was charged way much less than quoted, that right there demonstrates how honest they are. Would also like to mention that the entire staff are super friendly and caring.read more
Joseph Shelby
Joseph Shelby
14:27 07 Oct 18
I would need more than five stars to accurately convey my review of Nelcon Service Center in North Haven CT. My wife and I were driving on I-84, when our RV experienced a double tire failure. I contacted AAA who sent Sal and Mark from Nelcon. They arrived sooner than I was told, and after they arrived I found them to be professional, personable, competent and knowledgeable. They made sure we were safely moved from the highway and even put us in touch with a local tire service and arranged for replacement tires at a very reasonable price. While my RV was at their yard I had additional work performed. Their entire team was fantastic. All the work was top knotch and perfomed in a timely manner. It is my intention to have my future maintenance and repair work performed at Nelcon, even though they are located over two hours from my home base. To come across a shop that is friendly, fair, honest, competent, trustworthy and professional is an amazing find. I would absolutely recommend Nelcon without the slightest hesitation to anyone needing any kind of service. They are a “one stop shop”, and a stellar performer.read more
Clark Milan
Clark Milan
21:27 10 Jan 18
Great customer service, they respond faster compared to other tow services. I had my car towed by them twice. Both employees, Isaac and Angel were kind, patient and respectful. If anything were to happen to my car again, God forbid, I know exactly who to call. Very professional, keep up the good work!read more
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Providing Towing & Roadside Service throughout Connecticut!