My daughter was on her way back to Sacred Heart U and broke down 200 miles from home. AAA couldn't get to her for 3 hours and it was after 5pm. It's a helpless feeling for a dad. I called Nelcon and Gary picked up on the first ring. While we were on the phone he immediately dispatched a truck towards her. And then proceeded to call her and make sure she was in a safe place off in the highway and helped coordinate an Uber from his shop. He reassured her they were minutes away. Kudra the tow tech helped carry her gear to the pick up location and made sure she was safely was on her way in the Uber before leaving. Complete strangers have become friends. I won't forget your kindness and consideration for for my little girl. Thank you Gary, Kudra and the whole Nelcon team. You guys are UNBELIEVABLE!

Everyone was so helpful and nice, very honest with everything it’s evident they care about their customers/safety and not money! Would recommend to anyone to support this family business. Thank you for all your help.

Gary was very helpful with figuring out the most cost efferent option to junk my car after they towed it on a Sunday to their yard. Instead of a stressful errand, he made me laugh and got everything sorted out quickly. Excellent customer service! The tow was also very quick to get to my car, and get it off the road. Definitely recommend